In warranty services
DealersDealers from Germany are able to register their defect device for pickup here: www.infotip-rts.de |
ConsumersEnd customers in Germany can report the defect of their device under the following telephone number: for Germany: +49 (0)40 80 80 10 987 or send your defect device direct to: |
Out of warranty service
During determining the costs of repair the troubleshoot needs to be as carefully as in advance of an actual performed repair.
There are also logistical and handling costs.
Therefore we impose standard testing costs between 15 and 40 euros
(excl. VAT and shipping).
If you not award the repair, we will bill the standard testing costs.
We ask for your understanding!