Pickup of your espresso machine Saeco

Here you can instruct an pickup for your defective SAECO coffee machine.
This service we offer for our customers in France, only!

Here you can assign exclusively to pickup your defective Saeco coffee machines. For other devices please contact the Philips hotline at 01 57 32 40 51.


You want to instruct a pickup?


I already have an access code

Your access code will be sent during the of your first pick-up order by email, automatically.

Access code:



>Request access code again

I do not have an access code

Here you can enter a pick-up order for your defective device.

You are able to enter a pickupdate for our delivered packaging, too.



Here you can modify or cancel your entered pickup orders.

But this is only possible if the order has not yet been treated.