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Pick up your defect device

Here you can instruct a pickup for your defective set. This service we offer for our customers in France, Belgium, The Netherlands and Luxembourg, only! For sets from Germany please, contact the Philips hotline at 040 8080 10 987.

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Your access code will be sent during the of your first pick-up order by email, automatically.

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Here you can enter a pick-up order for your defective device.

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