Dealers

Dealers from Germany are able to register their defect device for pickup here: www.infotip-rts.de

Directly exchange (only for Germany)

Philips Germany offers a direct exchange service for some devices. Please refer to the following overview of potential devices as well as the direct exchange formular:

Consumers

End customers in Germany to register their defect household appliances at the following telephone number:

for Germany: +49 (0)40 80 80 10 980

Direct exchange formular

Overview of potential devices