In warranty services

Dealers

Dealers from Germany are able to register their defect device for pickup here: www.infotip-rts.de

Directly exchange (only for Germany)

Philips Germany offers a direct exchange service for some devices. Please refer to the following overview of potential devices as well as the direct exchange formular:

Consumers

End customers in Germany can register the defect in their personal care or baby care product at the following telephone number:

for Germany: +49 (0)40 80 80 10 980

or send your defect device direct to:

Euro-Repair-Center
Thomas Boden
Europa-Allee 77

D-54343 Föhren

Out of warranty service

During determining the costs of repair the troubleshoot needs to be as carefully as in advance of an actual performed repair. There are also logistical and handling costs.

Therefore we impose standard testing costs between 15 and 40 euros
(excl. VAT and shipping).

If you not award the repair, we will bill the standard testing costs.

We ask for your understanding!

Tips for care and maintenance and more information of your product

Here - more information of your set

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